Visa Phone Numbers and Emails

Toll-Free Number:

  • (800) 847-2911
    USA, Canada, Mexico and Puerto Rico
Send Message

Customer Service:

  • (512) 865-2002
    TDD Customers
  • (305) 278-4285
    TDD Customers (Canada)
  • (303) 967-1096
  • +61 180 012 5440
    Australia
  • +43 800 892 8134
    Austria
  • +328 001 8397
    Belgium
  • +55 800 891 3680
    Brazil
  • +8610 800 711 2911
    China Mainland (North)
  • +8610 800 110 2911
    China Mainland (South)
  • +42 080 014 2121
    Czech Republic
  • +458 001 0277
    Denmark
  • +35 880 011 0057
    Finland
  • +3 380 090 1179
    France
  • +85 280 096 7025
    Hong Kong
  • +91 800 100 1219
    India
  • +353 180 055 8002
    Ireland
  • +972 180 941 1605
    Israel
  • +3 980 081 9014
    Italy
  • +8 153 111 1555
    Japan
  • +60 180 080 0159
    Malaysia
  • +31 800 022 3110
    Netherlands
  • +6 480 044 3019
    New Zealand
  • +478 001 2052
    Norway
  • +6318 001 111 9015
    Philippines
  • +35 180 081 1824
    Portugal
  • +81 800 110 1011
    Russia
  • +65 800 110 0344
    Singapore
  • +42 180 000 0101
    Slovakia
  • +2 780 090 0475
    South Africa
  • +3 490 099 1124
    Spain
  • +4 620 160 4293
    Sweden
  • +4 180 089 4732
    Switzerland
  • +971 800 0021
    UAE
  • +4 480 089 1725
    UK
  • +38 080 050 2886
    Ukraine

Visa Emails:

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How to Contact Visa Customer Service?

Most Popular Number:

(800) 847-2911
USA, Canada, Mexico and Puerto Rico
Total calls: 48 Last call: Mar 25, 2024

What Is the Visa Customer Service Phone Number?

The Visa customer service number you can call 24/7 for information and support is 1-800-847-2911. The professional advisors at this Visa help number deal with general inquiries, answer customers’ questions, and assist should you need technical support. You can also call Visa about lost, stolen, or damaged cards or when you have concerns about the place you used your card. If you are calling from outside the US, you can use the following Visa card phone number: 1-303-967-1096.

Call Visa customer service at 1-800-833-1213 for TDD if you require special assistance. The Visa support number for clients with special needs from other countries is 1-512-865-2002.

Can I Contact Visa Customer Support via Email Address?

The company provides the option to email their customer service from the website. Visit the Support Center page and click the Send an Email button. Pick the topic you have issues with, and fill out the form with your contact information and inquiry details. Note that you should provide the first eight digits of your bank ID beginning with the number 4. The customer care team usually responds to emails within 48 hours.

If you get calls or emails requesting personal information on the company’s behalf, report the phone scam to abuse@visa.com. The data protection matters can be solved via privacy@visa.com. The email address for security questions is security@visa.com.

How Do I Contact the Visa Help Center via the Website?

You can visit the company website to reach their Help Center representatives. The live chat feature is a fast way to get answers and help with your issues 24/7. You will find the option on the right side of the Support Center page. Click the icon and enter the required information to initiate the chat session. The live operator is ready to provide information and assistance anytime, day or night.

You can email your concerns, complaints, suggestions, or compliments to the Help Center using the online form on their website. The site also contains information about the Visa contact numbers for customer service inquiries on their Support Center page.

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Contact Information

Visa Website:

Visa Help Center:

Corporate Office Address:

Visa Global
Office 900 Metro Center Blvd.
Foster City, California 94404
United States

Visa Rating Based on 15 Reviews

Rating details

2.0
more details
Customer service
Website
Value for money
Reliability

Rating stats

Rating trend

Summary of Visa Customer Service Calls

65 TOTAL
CALLS
03:14 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Visa?

Cards Question:

  • “Lost credit card”
  • “Lost or Stolen Card”
  • “Compromised credit card”

Request for Information Question:

  • “Help with gift card”
  • “I want to know how to activate my gift card”
  • “Because it will not let me check my balance”

Payments and Charges Question:

  • “Suspected fraud”
  • “Pay the bill”
  • “Fraud”

Refund Question:

  • “You know I have been trying to get my money back from PLS for the last since September because I was incarcerated in August and July and August I was incarcerated somebody got a hold of my card and now they don't want to pay me I told him everything”
  • “Refund”

Account Question:

  • “Balance”

Activation/ Cancellation Question:

  • “Activation problem”

Return/ Replace Question:

  • “To get a replacement card”

Other Question:

  • “Alpem”
  • “Wife passed away”
  • “Speak with agent”

About

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Summary

Visa operates the world's largest consumer payment system (ahead of MasterCard and American Express) with some 1.6 billion credit and other payment cards in circulation in 200 countries of the world. It licenses the Visa name to member institutions, which issue and market their own Visa products and participate in the VisaNet payment system (authorization, transaction processing, and settlement services). Visa also provides its customers with debit cards, Internet payment systems, value-storing smart cards, and traveler's checks.

The corporate office of the company is based at
900 Metro Center Blvd.
Foster City, CA 94404.

Visa's global network, VisaNet, delivers value-added processing services, including fraud and risk management, dispute resolution, rewards and other business-enhancing applications. It's capable of handling more than 10,000 transactions per second, with reliability, convenience and security, including fraud protection for consumers and guaranteed payment for merchants.

Visa reviews and complaints

Visa is ranked 26 out of 199 in Cards category

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