Contact Visa Customer Service
Visa Phone Numbers and Emails
Toll-Free Number:
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(800) 847-2911USA, Canada, Mexico and Puerto Rico
Customer Service:
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(512) 865-2002TDD Customers
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(305) 278-4285TDD Customers (Canada)
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(303) 967-1096
Visa Emails:
How to Contact Visa Customer Service?
Most Popular Number:
| Total calls: 181 | Issues resolved: 5 | Last call: May 1, 2025 |
Visa Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Visa is 8008472911. 87% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday and Saturday. The average call time is 3 minutes.
Be prepared for the call as Visa may ask you for the following information to identify you as a customer: social security number, customer id or account no or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Visa is 8008472911. 87% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday and Saturday. The average call time is 3 minutes.
Be prepared for the call as Visa may ask you for the following information to identify you as a customer: social security number, customer id or account no or phone number.
People call Visa mainly because of cards, request for information, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Visa is visarules@visa.com. 69% of customers use this email address to address their issues and concerns.
Contact Information
Visa Website:
Visa Help Center:
Corporate Office Address:
Summary of Visa Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Visa?
Cards Question:
- “Gift card”
- “New card status”
- “Card keeps declining”
Request for Information Question:
- “To find out transactions”
- “I don’t remember my pin number on my cash card”
- “I can not make contact by phone or web site”
Payments and Charges Question:
- “Charge on bill I did not make”
- “Over charged”
- “Dispute”
Account Question:
- “Balance”
- “Reward card not working”
- “Account info.request new card”
Return/ Replace Question:
- “Waiting for replacement Visa card after mine was used fra”
- “Change pin number”
- “Replace lost card”
Refund Question:
- “Refund”
- “You know I have been trying to get my money back from PLS for the last since September because I was incarcerated in August and July and August I was incarcerated somebody got a hold of my card and now they don't want to pay me I told him everything”
Activation/ Cancellation Question:
- “Can't activate my Visa debit card”
- “Need to now how activate my card”
- “Activation problem”
Staff Question:
- “Customer service”
Website/ Application Question:
- “Application”
Shipping and Delivery Question:
- “Have not received my nrw card”
Other Question:
- “HAKR”
- “Visa for ehypt”
- “Report problem”
Compare Visa Customer Service To
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