Contact Visa Customer Service
Visa Phone Numbers and Emails
Toll-Free Number:
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(800) 847-2911USA, Canada, Mexico and Puerto Rico
Customer Service:
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(512) 865-2002TDD Customers
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(305) 278-4285TDD Customers (Canada)
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(303) 967-1096
Visa Emails:
Contact Information
Visa Website:
Visa Help Center:
Corporate Office Address:
Summary of Visa Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Visa?
Cards Question:
- “Lost credit card”
- “Lost or Stolen Card”
- “Compromised credit card”
Request for Information Question:
- “Help with gift card”
- “I want to know how to activate my gift card”
- “Because it will not let me check my balance”
Payments and Charges Question:
- “Suspected fraud”
- “Pay the bill”
- “Fraud”
Refund Question:
- “You know I have been trying to get my money back from PLS for the last since September because I was incarcerated in August and July and August I was incarcerated somebody got a hold of my card and now they don't want to pay me I told him everything”
- “Refund”
Account Question:
- “Balance”
Activation/ Cancellation Question:
- “Activation problem”
Return/ Replace Question:
- “To get a replacement card”
Other Question:
- “Alpem”
- “Wife passed away”
- “Speak with agent”
About
, , ,
Visa operates the world's largest consumer payment system (ahead of MasterCard and American Express) with some 1.6 billion credit and other payment cards in circulation in 200 countries of the world. It licenses the Visa name to member institutions, which issue and market their own Visa products and participate in the VisaNet payment system (authorization, transaction processing, and settlement services). Visa also provides its customers with debit cards, Internet payment systems, value-storing smart cards, and traveler's checks.
The corporate office of the company is based at
900 Metro Center Blvd.
Foster City, CA 94404.
Visa's global network, VisaNet, delivers value-added processing services, including fraud and risk management, dispute resolution, rewards and other business-enhancing applications. It's capable of handling more than 10,000 transactions per second, with reliability, convenience and security, including fraud protection for consumers and guaranteed payment for merchants.
Visa is ranked 26 out of 199 in Cards category
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